918博天堂·(中国区)首页

    Notice on the Discontinuation of iVMS-4500 Software and HiDDNS Service

    Dear customer,

    Thank you for your long-term support to Hikvision.
    Hikvision plans to discontinue the iVMS-4500 software and HiDDNS service from February 15, 2022. We sincerely apologize for the inconvenience caused to you.

     

    The impact of the service discontinuation: 

    - The www.hiddns.com website will be closed;

    - The HiDDNS domain service cannot be used;

    - The iVMS-4500 software will be unavailable on the App stores, such as Apple Store, Hikvision App Store and others;

    - The iVMS-4500 software installed on the mobile phone can continue to be used but cannot be upgraded.

     

    As alternative solutions, Hikvision has launched Hik-Connect App in 2016 and Hik-ProConnect platform in 2020. We will continue to upgrade these products according to user needs and feedback.

     

    If you are an end-user who is using iVMS-4500 App and HiDDNS services, please upgrade the compatible firmware and add into Hik-Connect for further use.

     

    Click here to download the compatible firmware.

    Click here to view the introduction of Hik-Connect.

    Click here to see how to add devices to Hik-Connect.

    Click here to check whether your device model needs updating, and download the latest firmware for migrating to Hik-Connect.

     

    Access the following link to download Hik-Connect App: http://appstore.hrbaojie.com. You can also scan the following QR code to download.

     

    If you are an installer who is using iVMS-4500 App and HiDDNS services, you can add devices to Hik-ProConnect portal and App to provide remote operation, maintenance and management services for your customers.
    Click here to view the introduction of Hik-ProConnect.
    Click here to see how to add devices to Hik-ProConnect.
    Visit Hik-ProConnect Portal: www.hik-proconnect.com.
    Download Hik-ProConnect App: http://appstore.hrbaojie.com. You can also scan the following QR code to download.

     

    If you have any questions, please contact our local technicians or support.eu@hrbaojie.com.
     

     

     

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