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Support

For the Alarm Receiving Software that would like to integrate with us, please go to the Hikvision Technology Partner Program (TPP) application page  to register your interest. On receipt of your application, we will contact you to discuss your application in more detail and agree on the next steps. And you will also be able to get the required integration documents.

 

For the Monitoring Station that is interested to become our monitoring station partner and be displayed on Hik-Partner Pro platform, please apply your ARC ID and key online to complete configuration on your monitoring sation software or Hik IP Receive Pro.

 

For Other Customers that has enquiry on monitoring sation solution, please contact techsupportau@hrbaojie.com.

Please visit here if you look for Hikvision technical support services through online service or emails, or over the phone.

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